EnerLinks Solutions

EnerViz End User License Agreement

Version: 2026-11-03 Effective: 2026-11-03T17:00:00Z Last revised: 2026-11-01

This End User License Agreement (`EULA`) is an agreement between EnerLinks Solutions, LLC (`EnerLinks`, `we`, `us`, or `our`) and the person or organization installing, activating, or using EnerViz (`you`). If you act for an organization, you represent that you have authority to bind it, and `you` includes that organization. You must be at least 18 and legally able to enter this agreement.

By selecting the separate EULA acceptance control presented before installation or first use, you agree to this EULA. Purchasing, downloading, receiving an entitlement, or merely browsing a website does not replace the required acceptance event.

1. The product and license classes

EnerViz is desktop software for user-directed electrical-system modeling, calculation, energy analysis, and documentation. It is licensed, not sold.

The launch license classes are:

  • - EnerViz Free: a no-fee edition for diagrams containing up to twenty placed diagram component instances. Within that limit it includes the documented calculation, energy analysis, Results and Mission features, Excel engineering-workbook export, and the other export operations documented for that release. Diagrams with more than twenty placed instances remain editable and saveable; the documented premium calculation, analysis, Results/Mission access and export operations for them require a paid license. The limit counts instances placed in a diagram, not entries in a component library.
  • - EnerViz Individual: one named user per purchased seat, with activation on up to two devices used by that named user.
  • - EnerViz Team: the same named-user and two-device rule for each purchased seat, administered for an organization.

EnerViz Enterprise and perpetual/offline licenses are not included or promised unless a later written order expressly grants them. `Coming soon`, roadmap, preview, or discussion language is not a license grant.

2. License grant

Subject to this EULA and payment of applicable fees, EnerLinks grants you a limited, non-exclusive, non-transferable, non-sublicensable license during the applicable license term to install and use EnerViz for your internal personal or business purposes within the purchased seat and device limits.

You may use outputs you lawfully generate for internal and commercial work, subject to your independent-review duties in Section 9. EnerLinks does not acquire ownership of your model or output merely because you use the software.

An organization may reassign a Team seat for a genuine personnel change through the supported process. A license may not be resold. Removing or deactivating the license on a computer does not release that computer's server activation. Device replacement and seat resets are handled through support at launch and may require reasonable account, organization-authority, and abuse checks.

3. Restrictions

Except to the extent a restriction is prohibited by law, you may not:

  • - copy, distribute, rent, lease, sublicense, resell, or provide EnerViz as a hosted or service-bureau product;
  • - share a named-user credential or permit multiple people to use one seat;
  • - reverse engineer, decompile, disassemble, or attempt to derive source code or nonpublic algorithms;
  • - bypass or interfere with license validation, device limits, security, access controls, or usage gates;
  • - remove proprietary notices or misrepresent the source, ownership, approval, certification, or professional status of the software or its outputs;
  • - use EnerViz or its output unlawfully or to infringe another person's rights; or
  • - publish benchmarks that disclose confidential prerelease material, except that you may make truthful public comparisons of a generally available release.

You may make one archival backup of an installer or other copy we provide if all notices remain intact. Rights in third-party components are governed by their accompanying licenses and notices.

4. Activation, validation, and offline use

Paid subscriptions require an initial Internet connection and successful license validation. EnerViz then periodically attempts validation. A successfully validated subscription ordinarily has a 30-day normal offline window and a further 30-day reminder/grace period; after 60 days without successful validation, reconnection is required to continue paid functions. Signed expiration, revocation, an inactive subscription, a device-limit response, fraud, or a security condition may stop paid use earlier.

This is an `up to 60 days` operational allowance, not a guarantee of permanent offline access. You are responsible for maintaining reasonable connectivity and for reconnecting before a critical workflow depends on paid functions. If paid functions require reconnection solely because that offline allowance has elapsed, EnerViz continues to operate within the Free-tier limits and your local project files remain accessible. Free-tier functions remain subject to their feature limit and this EULA.

Validation transmits the signed license artifact and an application-scoped, one-way device identifier derived from a stable operating-system identifier. License validation does not transmit your project/model/calculation data. Our Privacy Policy explains the related records and other product or Website network activity.

5. Local project data and backups

Your EnerViz projects, component libraries, settings, autosaves, paths, calculations, and exports are stored locally unless you choose to send an item to support or another service. You retain your rights in that data and grant us only the limited rights needed to process material you intentionally submit for support.

You are responsible for safeguarding project files, controlling access to the computer, and keeping independent backups. License validation is not project backup, cloud storage, or disaster recovery. Removing EnerViz, replacing a device, account closure, or license termination may affect application access but does not transfer ownership of your local files to us.

6. Updates, versions, and availability

Updates made generally available for the subscribed product are included while the subscription is active. At launch, you check the EnerLinks website for an available compatible installer and install it manually; EnerViz does not automatically poll for, download, or install updates. Free users may obtain future available Free editions under their applicable terms. An update does not itself grant paid rights, remove device limits, or promise support for an obsolete operating system. We may issue defect, compatibility, or security updates and may require an update when reasonably necessary to maintain security, legal compliance, license integrity, or service compatibility.

We intend to provide 90 days' notice before planned end of support for a paid version when practical. That is an operating target, not a promise that an unsafe, unlawful, or third-party-disabled version will remain available for 90 days. We do not promise that every feature, operating system, or integration will be supported indefinitely.

7. Support

Support covers installation, accounts, licensing, documented feature operation, and reproducible software defects. It does not include selecting project inputs, equipment, ratings, topology, protection, standards, or codes; reviewing a project for correctness or safety; or approving, certifying, signing, or sealing a result.

The product support channel is `[email protected]`. Any response target is non-guaranteed unless a signed order expressly creates a service-level agreement.

8. Ownership and feedback

EnerLinks and its licensors own EnerViz, its source and object code, interfaces, documentation, branding, and related intellectual property, excluding your data and third-party materials. No implied license is granted.

If you voluntarily provide feedback, you grant EnerLinks a worldwide, perpetual, irrevocable, royalty-free right to use and incorporate it without identifying you or disclosing your confidential information. This does not transfer ownership of your project or output.

9. Engineering-use responsibilities

Preliminary analysis — independent review required. EnerViz is a user-directed calculation and documentation tool. Results depend on user inputs, assumptions, models, and selected methods; they may not reflect every physical condition, component limitation, code, or standard. Independently verify results and obtain review by a qualified professional before procurement, fabrication, installation, operation, or any safety-critical or final design decision. EnerViz output is not signed, sealed, certified, or a substitute for professional judgment.

EnerLinks does not, through this EULA, a purchase, activation, ordinary product support, or software output, undertake project-specific consultation, investigation, evaluation, planning, design, component selection, code-compliance review, approval, certification, or professional responsible charge. No engineer-client relationship is created. If you are a licensed professional, you remain responsible for the software results you use in providing professional services and for compliance with applicable laws, codes, standards, and professional duties.

You are responsible for:

  • - the completeness and accuracy of inputs, component data, assumptions, boundary conditions, methods, and units;
  • - reviewing warnings, limitations, intermediate calculations, and apparent anomalies;
  • - checking results independently with an appropriate method and current manufacturer/code information;
  • - deciding whether EnerViz is appropriate for the particular task and jurisdiction; and
  • - ensuring that any required professional review, signature, seal, certification, approval, testing, and field verification occurs outside the software.

Do not use EnerViz as the sole basis for safety-critical control, real-time equipment control, or a decision that could foreseeably cause injury or property damage if wrong.

10. Limited warranty and remedies

For a paid subscription, EnerLinks warrants for 30 days after the applicable paid license is first successfully activated, and during the subscription for material regressions introduced by an EnerLinks update, that EnerViz will substantially conform to its then-current published, versioned product documentation and supported-system requirements. This warranty does not cover issues caused by incorrect inputs, unsupported systems, third-party components or data, unauthorized modification, misuse, failure to install a required update, or use outside the documented scope.

If you give reasonably detailed notice of a covered nonconformity, our obligation and your primary remedy are, at our option, to use commercially reasonable efforts to repair or provide a workaround, replace the affected software, or refund the applicable amount under the Refund & Cancellation Policy if repair or replacement is not reasonable. This limited warranty does not warrant a project's engineering result, safety, code compliance, component suitability, or fitness for a particular purpose.

The free tier is provided without a paid-software conformity warranty. Except for the express warranty above and rights that cannot be waived, EnerViz is provided `as is` and `as available`. To the maximum extent permitted by law, EnerLinks disclaims implied warranties of merchantability, fitness for a particular purpose, title, noninfringement, accuracy, and uninterrupted or error-free operation.

Some laws do not allow certain disclaimers. This Section applies only to the extent permitted and does not limit a non-waivable remedy.

11. Limitation of liability

To the maximum extent permitted by law, neither party will be liable under this EULA for indirect, incidental, special, exemplary, punitive, or consequential damages, or for lost profits, revenue, business opportunity, goodwill, or data, even if advised that such damages were possible. This allocation applies regardless of the theory of liability, including contract, tort (including ordinary negligence), strict liability, or otherwise.

To the maximum extent permitted by law, each party's aggregate liability arising from EnerViz or this EULA will not exceed the greater of (a) US $100 or (b) the amount you paid EnerLinks for EnerViz during the 12 months before the event giving rise to the claim.

The exclusions and cap do not apply to fraud, willful misconduct, gross negligence, liability for personal injury that cannot lawfully be limited, your knowing infringement or misuse of our intellectual property, or any other liability that cannot lawfully be excluded or limited. Nothing limits your obligation to pay valid charges.

The warranty, remedy, exclusion, and cap provisions allocate product risk and are reflected in the price. They do not transfer a licensed professional's responsibility for engineering services to EnerLinks or excuse either party from non-waivable duties.

Each limitation in this Section is independent and applies even if a limited remedy fails of its essential purpose, except where applicable law requires a different result.

12. Term and termination

This EULA begins when you accept it and continues while you use EnerViz. A paid license lasts for the paid subscription term unless earlier terminated. Canceling renewal generally preserves paid access through the current term. Refund, payment dispute, fraud, material breach, revocation, or security remedies may shorten or suspend access as described in the applicable policy and non-waivable law.

We may terminate this EULA for an uncured material breach after reasonable notice, or immediately when reasonably necessary for fraud, unlawful conduct, deliberate circumvention, a serious security risk, or legal compliance. Upon termination, you must stop using paid functions and delete copies if we lawfully require it. Sections concerning ownership, user data, restrictions, engineering responsibilities, warranty limitations, liability, disputes, and accrued rights survive as applicable.

13. Export and government restrictions

You may not export, reexport, or use EnerViz in violation of applicable export-control, sanctions, or trade laws. You represent that you are not prohibited from receiving the software under applicable law. Government users receive only the rights granted to other end users unless a signed order states otherwise.

14. Governing law and disputes

Florida law governs this EULA without regard to conflict-of-law rules. Before filing a claim, each party will send a written description of the issue and requested resolution and allow 30 days for a good-faith effort to resolve it. This does not prevent urgent injunctive relief or an eligible small-claims filing.

Subject to non-waivable law, state and federal courts in Palm Beach County, Florida have exclusive jurisdiction. This EULA does not require arbitration or waive class-action rights. Non-waivable consumer law controls over a conflicting provision.

15. Changes and general terms

We may update this EULA prospectively. A material change to existing paid rights or obligations will receive reasonable notice and renewed affirmative assent when required. We will archive the accepted version.

This EULA, the Website Terms, the Privacy Policy for data practices, the incorporated Refund & Cancellation Policy, and the applicable order are the complete agreement for their subjects. The EULA controls software use; the Website Terms control site, account, and commerce matters; and the Privacy Policy explains data practices. In-product and export notices summarize Section 9; if a notice conflicts with this EULA, Section 9 controls. A signed order overrides a term only if it expressly identifies the conflict. If a provision is unenforceable, it will be adjusted only as much as necessary and the remainder will continue. A waiver must be express. You may not assign the license except through an approved organization reassignment; EnerLinks may assign this EULA with a merger, reorganization, or sale of substantially all relevant assets if the successor assumes the obligations.

16. Contact

EnerLinks Solutions, LLC 7754 Okeechobee Blvd PMB 2003 West Palm Beach, FL 33411, United States Email: [email protected]